Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can offer our Istanbul Guide credit. This credit can be used towards future purchases of any of our Tour.

We understand that the unexpected nature of the Covid19 pandemic may interfere with travel plans; therefore, our Istanbul Credit will apply;

  • Government lockdowns or restrictions preventing travel from your country of origin.
  • You test positive for Covid19 prior to travel – please contact us immediately if this is the case, in order for us to support you.


Exchanges, what are they you might ask. For any reason where you have booked a tour and would like to exchange for another or customize a part of your tour, please contact us to support you. Please note that last minute changes may not be available due to booking arrangements with our partners in Istanbul.



Need help?

Contact us at [email protected]  for questions related to our cancellation and refund policy.